Tel: 0115 9811423 Contact Our sales team would love to hear from you! Orders can be placed by: Fax Number 01664 822 969 Tel Number 01664 822 281 Email sales@ecotechnics.co.uk Ecotechnics UK Ltd Terms and Conditions for Wholesale Customers Details of Contract: No order shall be deemed accepted until acknowledgement has been made subject to the terms and conditions stated below. Terms are Pro-forma until a credit history has been established. Ways to order: Orders must be placed by 1pm. Orders may be placed by telephone, fax or email. No liability can be accepted for incorrectly ordered goods. Any stipulation or conditions in the Buyer's order which would conflict with these conditions or in any way qualify or negate the same shall be deemed to be inapplicable to the order placed with the seller. The Property shall remain with the Seller until the Buyer has paid the full price as well as all other sums whatsoever due to the Seller. If at any time payment of the price or any other sum due to the Seller is overdue and all negotiations and effort to make contact have been exhausted the seller may by its servants or agents enter upon the Buyer's premises and recover and dispose of goods and the buyer shall make no claim against the Seller in respect of such entry or disposal. Variations of Conditions: Unless otherwise agreed in writing by the Seller the goods are supplied by the Seller only on these conditions and no variation or addition, (whether contained in any document emanating from  the Buyer or made orally by any person acting  or purporting to act on behalf of  the Seller. The Seller reserves the right and entitlement  to adjust the purchase price of goods at anytime, these conditions relate in the event of any variation in the cost to us supplying goods of any part,(Without prejudice to the generality of the foregoing) this may be subject to exchange rate or the action of any government or authority. Payments: We accept most credit & debit cards. Credit cards and Business cards are charged at 2.0% of the transaction balance, on orders over £1000. Cheques should be made payable to Ecotechnics UK Ltd. Cash payments may be made into Barclays Bank Plc.                                        Please add the invoice number as a reference. New Accounts: All applications must contain sufficient information to enable the Seller to supply and or manufacture the goods required. Application details that are incorrectly filled will not be processed until the correct information is received. Customers wishing to open a credit account must furnish two trade references and a banker's reference. A current business address or VAT registration number is required to purchase at wholesale pricing. If you have any queries when making your application please do not hesitate to contact us. Delivery: Delivery dates or periods are given in good faith and we the Seller will make every effort to meet them.  No liability is accepted for failure to deliver on a specified date or within a specified period.  It is advisable to give your customers a 48 hr lead time. Carriage and Packaging: For all mainland areas of England, Scotland & Wales carriage and packaging will be charged at cost unless otherwise specified in writing. Express or Special Delivery at the Buyer's request will always be at the Buyer's expense. Prices are exclusive of VAT which is changeable on transport or by post. Delivery may at the result of the sellers's option be affected:                                                                                                                                                  (a) By rail within the railways free carriage area or private sidings.                                                                                                                                                                      (B) By road or mail on suitable roads only to the address that is stipulated on the Buyers account.                                                                                            (C) Export – all packaging and delivery charges on goods will be charged at cost and by method designated by the Seller.                                   Pallets are required for fragile items such as our Ecotechnics CoolShades, at the Buyers expense Claims:  Merchandise leaves our warehouse in good condition. All claims for shortages and damages must be reported within 48hours of receiving delivery. Make certain that you mark on Freights bill from shipping company that shipment was delivered damaged or short. Where possible a photo of the damage would be preferable before collection on small single items. Non-Delivery/Loss/Damage/Defect: The Seller shall be notified in writing on the non-receipt of goods by the Buyer or his nominated carrier within seven days of the invoice date, failing which the seller shall under no liability whatsoever to the Buyer, who shall nevertheless hold the Seller indemnified against any loss arising or damage suffered through the failure to inform the carriers insurers within the required time limits. The buyer must notify the Seller of any alleged defect in or damage to the goods within ten days of actual receipt and thereafter shall be deemed to have accepted the goods in all respects. Any such notice must specify the particular defect and must afford the Seller reasonable opportunity to inspect the goods in question. If the goods are agreed by the Seller to be defective or faulty the Seller will (at its option) either  rectify the defect or fault or replace any goods or credit the invoice value of the goods and such rectification or replacement  of credit will be in full satisfaction of any claim by the buyer. Returns: No returns are accepted without prior authorization from the seller.  An Ecotechnics return form must be used at all times. Permission will only be considered if the goods are those which the Seller regularly carries in stock. All merchandise returned will be subject to a 20% restocking fee unless the product is found to be defective. All packaging must be intact and in saleable condition. Warranty/Guarantee: Any defect which under proper use appears in the goods supplied, within a period of 12 months (unless otherwise stated) after delivery and which is due to faulty materials, workmanship or design, will be made good by us, either by repair or at our opinion, by replacement provided the goods are returned to us, in original packaging, within the guarantee period, together with a claim in writing which specifies the date of purchase and the original invoice number. Penalty Clause: Penalty clauses on Buyer's order or contracts cannot be accepted unless specific undertaking in writing is secured from the Seller covering each order of contract concerned. Such an undertaking will not be regarded as valid unless signed by a Director of the Seller. Force Majeure: The Seller shall  do all in its power  to perform to these terms of any contract of which these conditions form part and in particular to meet all delivery dates but shall not be liable for any failure to observe or breach any of the terms by reasons of acts of God , war, riots, civil commotions, strikes, lock-outs, trade disputes, fires , breakdowns, interruptions in transport, Government action, delay in delivery by the Seller's suppliers or any other cause whatsoever beyond its control. The time for the delivery shall be extended until such cause shall have cease to operate. In such circumstances except where goods are in transit the Seller may terminate the unperformed part of the contract of which these conditions form part by notice in writing delivered to the Buyer within fourteen days of occurrence of such action or circumstances as makes the Seller fail to observe or break the terms without incurring any liability by reason of such determination. Accounts: Unless otherwise agreed accounts are strictly net and are due for payment every 21 days from date of invoice. If dispatch is delayed to a customer's inability to take delivery payment must still be made. We reserve the right to charge interest on overdue accounts at the rate of 5% per annum over the rate of Barclays Bank PLC Standard Rate currently in force. All returned cheques are subject to a £25.00 administration fee.  All goods remain the property of Ecotechnics UK Ltd until paid in full. We reserve the  right to cancel at once any balance of an order without prejudicing our rights should a customer make default in any payment due on this or any other order or become subject to Bankruptcy Law or go into liquidation or have a Receiver appointed or make assignment or composition with creditors. Specification Alterations: The Seller reserves the right to alter the specification of any goods without prior reference to the Buyer provided that the goods comply in all other known respects with the Buyers requirement. Trade – Mark/Patents: The Supply of goods by the Seller shall not confer any rights upon the Buyer to use any Seller's trade – mark without any prior written consent of the Seller and at all times such trade- mark shall remain the property of the Seller. Neither does this imply any right to use any Sellers patent against infringement of third party patents Cancellation: Orders are not subject to cancellation, change, and reduction in amount or suspension of deliveries except with the Sellers consent and upon terms which protect the Seller from loss. Catalogues: Catalogues and other advertising matter are issued to indicate the type and range of goods we offer and no particulars binding to the seller. Law: This contract shall in all respects be constructed and operated as English contract and all matters shall be in accordance with the laws of England. Data Protection: Where the Buyer provides you with Personal Data, the buyer understands that the data will be held securely in confidence and used for the purpose of processing and managing the buyer's account and associated business activities. In considering the Buyers application, the Buyer accepts that the Seller may consult with and disclose the data to credit references, banks, credit insurers and other responsible organisations outside the Buyer's business that the buyer has nominated (third parties), and such third parties may process data. The Buyer understands that under the Act the Buyer has the right to know what the seller holds on the Buyer, if the Buyer applies to the Seller in writing and pays the applicable fee. The Buyer agrees that the Seller may use the data to contact the Buyer with details of other products and services, unless the Buyer has written to the Seller objecting to the Seller using the data for such purchases. The Buyer agrees that the Seller may contact the Buyer by post, telephone, fax, email, via the internet or other communication means. Changes to Legal Status:  The Buyer is obliged to inform the seller of any change in legal status of the Buyer's company.
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